Can I deposit by phone?
Is all my information secure?
How do NON U.S. cutomers update their address?
Who do I contact about my concerns?
Is gambling on the internet legal?
What do I do if I get disconnected?
What is EFS Caribbean?
What is my PIN number and how do I get it?
Do I have to pay taxes on my winnings?
How old do I have to be to play for real money?
What is you Bonus Abuse policy?
Can I Deposit by
phone?
Yes you can. You can deposit by calling us Toll Free at 1-877-BET-WITH-ME.
Is
all my information secure?
Security
for our customers has always been one of our
top priorities. Go Horse Betting and
EFS Caribbean
both use the SSL Protocol to provide privacy
and reliability between two
communicating applications.
SSL uses 128-bit encryption, which ensures server
and client authentication. This is done through
encrypted algorithms and cryptographic keys.
What all this means is that before any of your data is sent from you to us
or vice-versa, the data is encrypted and then sent. This will make it impossible
for anyone to break this code and gain any confidential information.
How do NON U.S.
customers update their address?
NON U.S. Customers will have the ability to change/update their addresses
but not until after football season. For the time being, NON U.S.
customers need to contact Customer Service to update their current
address.
Who do I contact
about my concerns?
If you have any questions or concerns about
how the sportsbook/casino is operated please feel free
to send you inquiries to our casino manager at support@gohorsebetting.com. We
will gladly help you out with any issues you may have.
As well, our betting limits may increase. If you would
like any further information on this, please e-mail our
casino manager.
Is
gambling on the Internet legal?
Every region throughout
the world has different laws, so we can't really answer
that question. To be sure, you should contact your local
legal representatives to answer any related questions.
What
do I do if I get disconnected?
If you happen
to be in the middle of placing a wager and you get disconnected
for any reason, there
is no need to worry. If you were
close to completing a bet, get back to the Members area
for Go Horse Betting and click on "Pending Wagers." If
there is a record of the bet listed---the bet has been
placed.
If it is not listed, place the bet again.
What
is EFS Caribbean?
EFS
Caribbean is the third party company which Go Horse Betting
uses to conduct all real money transactions. This includes
all foreign currency exchanges and also provides a secure
gateway when setting up a Go Horse Betting account.
Go Horse Betting and/or its affiliates or partners are licensed through the
government of Antigua and is allowed to operate a casino and sportsbook operation
under the statutes of the government of Antigua.
What
is my PIN number and how do I get it?
Your
Personal Identification Number (PIN) is required before
you can withdraw any funds from
Go Horse Betting. It is
a further step in securing that only you can access money
in your account.
This number will be sent via email and
this will happen immediately after establishing an account.
If you have misplaced your PIN, CLICK
HERE.
Do
I have to pay taxes on my winnings?
Paying
taxes on your winnings all depends upon the jurisdiction
in which you reside. Go Horse Betting will not provide
details of individuals' net proceeds or losses. This is
up to the individual to declare to the proper authorities.
How
old do I have to be to play for real money?
No
one under the age of 18 years will be allowed to play for
real money. We have provided a play-for-fun versions of
the casino games for those who are under the age of 18
or reside in a jurisdiction, which prohibits Internet betting.
What
is your policy on Bonus Abuse?
Go
Horse Betting reserves the right to refuse or rescind the
Bonus for any reason including, but not restricted to,
player abuse.
Promotions are intended as a bonus to loyal players, and to attract new end users to Go Horse Betting. Go Horse Betting encourages end users to participate in promotions, but to refrain from abusing them. Any abusers of a promotion or bonuses which comes to the attention of Go Horse Betting, will have their account/s frozen.
