Frequently Asked Questions

Can I deposit by phone?
Is all my information secure?
How do NON U.S. cutomers update their address?
Who do I contact about my concerns?
Is gambling on the internet legal?
What do I do if I get disconnected?
What is EFS Caribbean?
What is my PIN number and how do I get it?
Do I have to pay taxes on my winnings?
How old do I have to be to play for real money?
What is you Bonus Abuse policy?
 
Can I Deposit by phone?
Yes you can.

Is all my information secure?
Security for our customers has always been one of our top priorities. Go Horse Betting and
EFS Caribbean both use the SSL Protocol to provide privacy and reliability between two
communicating applications. SSL uses 128-bit encryption, which ensures server and client authentication. This is done through encrypted algorithms and cryptographic keys.

What all this means is that before any of your data is sent from you to us or vice-versa, the data is encrypted and then sent. This will make it impossible for anyone to break this code and gain any confidential information.

How do NON U.S. customers update their address?
NON U.S. Customers will have the ability to change/update their addresses but not until after football season. For the time being, NON U.S. customers need to contact Customer Service to update their current address.

Who do I contact about my concerns?
If you have any questions or concerns about how the sportsbook/casino is operated please feel free to send you inquiries to our casino manager at vip@gohorsebetting.com. We will gladly help you out with any issues you may have. As well, our betting limits may increase. If you would like any further information on this, please e-mail our casino manager.

Is gambling on the Internet legal?
Every region throughout the world has different laws, so we can't really answer that question. To be sure, you should contact your local legal representatives to answer any related questions.

What do I do if I get disconnected?
If you happen to be in the middle of placing a wager and you get disconnected for any reason, there
is no need to worry. If you were close to completing a bet, get back to the Members area for Go Horse Betting and click on "Pending Wagers." If there is a record of the bet listed---the bet has been placed.
If it is not listed, place the bet again.

What is EFS Caribbean?
EFS Caribbean is the third party company which Go Horse Betting uses to conduct all real money transactions. This includes all foreign currency exchanges and also provides a secure gateway when setting up a Go Horse Betting account.

Go Horse Betting and/or its affiliates or partners are licensed through the government of Antigua and is allowed to operate a casino and sportsbook operation under the statutes of the government of Antigua.

What is my PIN number and how do I get it?
Your Personal Identification Number (PIN) is required before you can withdraw any funds from
Go Horse Betting. It is a further step in securing that only you can access money in your account.
This number will be sent via email and this will happen immediately after establishing an account.
If you have misplaced your PIN, CLICK HERE.

Do I have to pay taxes on my winnings?
Paying taxes on your winnings all depends upon the jurisdiction in which you reside. Go Horse Betting will not provide details of individuals' net proceeds or losses. This is up to the individual to declare to the proper authorities.

How old do I have to be to play for real money?
No one under the age of 18 years will be allowed to play for real money. We have provided a play-for-fun versions of the casino games for those who are under the age of 18 or reside in a jurisdiction, which prohibits Internet betting.

What is your policy on Bonus Abuse?
Go Horse Betting reserves the right to refuse or rescind the Bonus for any reason including, but not restricted to, player abuse.

Promotions are intended as a bonus to loyal players, and to attract new end users to Go Horse Betting. Go Horse Betting encourages end users to participate in promotions, but to refrain from abusing them. Any abusers of a promotion or bonuses which comes to the attention of Go Horse Betting, will have their account/s frozen.